Submit a Support Request

Please enter your username below.

Need some technical assistance? We are here to help. First, we just need to collect a few details.

  • If possible, please use the email related to your Backlot account
  • Your issue in 5 to 8 words

Submitting this form creates a technical support ticket. To find out more about Ooyala's products and services, simply e-mail us at sales@ooyala.com.